Q: What makes Applause! Applause! different from other tribute services?
A: It’s our consultative process that makes the difference. We find in working with our clients, we are able to ask the right questions and provide suggestions for capturing the essence of a person, pet or moment. Often during the loss of a loved one, clients are bereaved and unable to think objectively. We provide an objective viewpoint and offer creative solutions for creating a photo tribute.
Q: Why can’t I simply make my own tribute?
A: If you’re grieving the loss of a loved one or pet, chances are you’re in no frame of mind to go through the laborious process of creating a photo tribute. Even if yours is a Celebration Tribute, it is unlikely that you have the necessary equipment. We use state-of-the-art computers, and the industry standard photo editing software. So the answer is, “Yes, you can try to make your own tribute, but it won’t be an Applause! Applause! Tribute."
Q: What method of payment is available?
A: We accept MasterCard, Visa and Discover. Personal checks are not accepted.
Q: What are your payment terms?
A: We require a 50% deposit with your order. The balance is due prior to shipment.
Q: How long does it take to create a tribute?
A: Our standard turnaround, once we receive your photos, is four weeks. Exceptions can be made on a case-by-case basis; please call to inquire. Rush orders can sometimes be accommodated depending on our backlog, and at an extra cost.
Q: How many photos can be included in a tribute?
A: Our prices include up to four images per tribute. You may have additional images in your tribute for $50.00 per additional image.
Q: Am I required to visit you in person?
A: Although we do like to see our clients in person whenever possible, we often speak with our clients over the phone.
Q: How will I see my proof?
A: We will send you a link via email to view your proof.
Q: Can I select a background photo for my tribute?
A: We may be able to use one of your photos for the background of your tribute. Or, we can select a background photo to best fit the theme of your tribute.
Q: What if a photo I want to use for my tribute is not in focus, or is too dark or too light?
A: Obviously, this will compromise the quality of the final product; however, we will do all the necessary color and exposure corrections to make your images look as good as possible. We also do our best to sharpen out-of-focus images. Photos that are too blurry cannot be used.
Q: Can I use any size pictures for my tribute?
A: We can use almost any size. From the tiniest grade school class picture to a two-foot wide aerial photo of the family farm hanging on the kitchen wall, we have used pictures of all sizes to create beautiful tributes. Obviously, we want the largest, highest resolution images possible, but we’ll do our best to work with what you send us.
Q: Can I include anything besides photos in my tribute?
A: Anything that can be photographed or scanned can be included in your Applause! Applause! Tribute. We have scanned everything from documents to military medals. |
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Q: How do I get my snapshots to Applause! Applause!?
A: We make it easy to get your pictures to us. You can send us digital files via email or CD. (See our Upload Your Photos section for our tips on how to scan your photos for the very best results.) Or, simply mail us your snapshots and we’ll scan them for you.
Q: Can I send you a CD of pictures from my digital camera?
A: Absolutely! Many of our clients send their pictures to us this way. Please remember to set your digital camera to the highest quality setting.
Q: Can I scan my pictures myself and email the files to you?
A: Yes, but please see our Upload Your Photos section for our tips on how to scan your photos for the very best results.
Q: How do I send my photos to you?
A: Scan your snapshots in a digital flatbed scanner.
- For wallet size or smaller photos, set the scanner resolution to at least 2400 dpi.
- For 4x6 and 5x7 size photos, set the scanner resolution to at least 1200 dpi.
- For larger than 5x7 photos, set the scanner resolution to at least 600 dpi.
Once you’ve scanned your photos, or if your pictures are digital already, you can forward them to us in one of two ways:
- You can put them on a CD and mail them to us at:
Applause! Applause!
1212 Woodland Court
Appleton, WI 54911
- You can upload the picture files by going to the Create Your Tribute tab and following the process, which will take you to the upload instructions.
Q: What if the pictures in my photo album cannot be removed for sending or scanning?
A: You may send us the whole album or a page and we’ll get the images we need for the tribute. Be sure to properly label your selections.
Q: Is it safe to send you my priceless photos?
A: We work with irreplaceable original photographs every day. We have never lost or damaged a photograph while in our possession. Applause! Applause! is not, however, responsible for damage to your material while in transit to and from our location.
Q: How do I get started making my tribute?
A: Fill out our short, online form within the Create Your Tribute tab and we’ll help you begin.
Q: Is my information secure?
A: At Applause! Applause!, we will keep your personal information confidential. We do not sell any of our customer lists to outside parties. You may purchase your tribute using MasterCard, Visa, or Discover by calling us at (920) 850-1866. Please do not e-mail your credit card information.
Q: Can professional photographs be used to create a tribute?
A: It is your (the buyer's) responsibility to clear the use of all submitted photographs, writings, illustrations, trademarks, etc. that you wish to use in your Applause! Applause! Tribute. By submitting your photographs, writings, illustrations, trademarks, etc. to us (Applause! Applause!), you assure us that you own and have permission to use these in your tribute.
By signing a contract with us, you protect us from any and all claims for damages we may incur from anyone, based on infringement of property rights through the use of your photographs, writings, illustrations, trademarks, etc.
(For the fine print legalese, please request a copy of our Terms and Conditions.) |
